Shopping Guide

11, Jun, 2013


How do RobotDigg accept payment?
We accept Paypal and wire transfer.
Now Aliexpress is our channel for Credit Card payment. The aliexpress address link is:
RobotDigg Aliexpress Store

Will RobotDigg accept paypal so that we, the buyers, can have some sort of buyer protection against fraud?
We take Paypal payment. And can issue the Paypal Invoice.

How long before you ship?
The lead time depends on Stock status. Buyers can write us to check the status and get an estimated shipping date before order.
If items are in stock, we ship between 3-5 working days after deposit received.

Do you provide tracking numbers?
Absolutely there are Tracking No. FedEx, DHL and Air Mail.

Are your parts in stock?
Most parts listed with Order No. and Price Stated are in stock but before order please inquire cause we sell quickly. And RobotDigg accept Machine Service for kinds of Timing Pulleys, the lead time will be 15-20 days.

When will your site have merchant processing?
RobotDigg sell worldwide and we have problem on shipping cost calculation. The packing weight is varied, different countries and different shipping methods.
RobotDigg try to have more communication with buyers to reach orders.

Can you provide a SSL (secure socket layer) certification?
After you confirm your order list, RobotDigg will give you a quote both products and shipping cost. We can send you Invoice through Paypal to pay.

What should buyers do after payment to make sure the package ship on time?
It is very important that buyers need to confirm with RobotDigg the address and a Phone Number for delivery.